Privacy Policy

ROWENIX DIGITAL SOLUTIONS LLC ("Rowenix", "Company", "we", "us", or "our") acts as the Data Controller responsible for your personal information collected through www.rowenix.com and associated subdomains. We are strictly committed to safeguarding your privacy and processing data in accordance with the General Data Protection Regulation (GDPR), CCPA, and global privacy standards.

We collect only the essential personal data required to register your account, provide reliable web hosting services, ensure platform security, and fulfill legal billing requirements:

• Identity & Contact Information: Full Name, Company Title, Email Address, Telephone Number, Physical Billing Address.
• Transaction & Billing Data: Payment order ID, billing history, payment method token (card data is handled exclusively by certified Level 1 PCI-DSS payment gateways).
• Technical & System Logs: IP Address, browser type, operating system, access timestamps, and firewall interaction logs.
• Support Communications: Support ticket histories, live chat transcripts, and email correspondence.

We implement end-to-end 256-bit TLS/SSL encryption across all payment checkout flows. Full credit card numbers and CVV codes are never stored on or transmitted through Rowenix server disks; payment details are tokenized directly through accredited payment service providers (such as Stripe and Merchant of Record partners).

We process your personal information strictly for the following lawful business purposes:

• Provisioning, managing, and maintaining your hosting services and servers
• Mitigating security threats, DDoS attacks, and unauthorized access attempts
• Invoicing, subscription renewal handling, and accounting compliance
• Communicating service notifications, maintenance windows, and technical support responses

We only utilize essential session cookies (required for shopping cart functions and secure dashboard authentication) and preference cookies (for language and UI theme selections). We do not deploy third-party advertising cookies or cross-site tracking tools. You may configure your browser to block cookies, though certain dashboard features may be restricted.

Under international privacy regulations, you are entitled to exercise the following rights regarding your data:

• Right to Access: Obtain confirmation and copies of your personal data held by Rowenix.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated details.
• Right to Erasure ("Right to be Forgotten"): Request complete deletion of your data once services are terminated, subject to statutory tax retention rules.
• Right to Data Portability: Obtain your personal records in a structured, commonly used digital format.
• Right to Object: Object to processing based on legitimate business interests.

Rowenix does not sell, rent, or trade your personal data. We only share necessary information with trusted infrastructure vendors (such as domain name registries, payment processors, and SMS gateways) or when mandated by a valid judicial subpoena or law enforcement warrant under applicable law.

If you have any questions, inquiries, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection team:

ROWENIX DIGITAL SOLUTIONS LLC
Address: 30 N GOULD ST STE R, SHERIDAN WY, United States of America
Email: info@rowenix.com
Phone: +1 463-288-4262